LearnSmart Takes the Lead in IT Training Customer Assurance with 30-Day Return Policy
Tampa, Florida - (UPDATED: October 24,2011) - LearnSmart, leading provider of IT certification training, has announced two bold new programs to give consumers confidence and assurance before purchasing a certification training program. LearnSmart's 30-Day Return Policy and Pass Guarantee have been developed to work together to meet the needs of all IT certification candidates. "Choosing a training vendor requires a great deal of trust," said LearnSmart President Jay Gandee. "It's more than just an investment of money, but also of time and energy you can never get back. Customers need to have confidence that the training is going to be worth it. Our new programs give people that confidence."
LearnSmart's 30-Day Return Policy is special because it's valid toward any single-user training course, product or bundle, including all-access programs like the Networking Unlimited Access program. The 30-Day Return Policy states that if "for any reason a customer is unsatisfied with any of their LearnSmart training products, LearnSmart will refund the customer's money." According to Gandee, "The 30-Day Return Policy allows consumers to thoroughly review the training inside and out, so you know you're getting a high-quality product." Eligible products for LearnSmart's 30-Day Return Policy include LearnSmart Video Training, LearnSmart Practice Exams, audio training, Mega Guides, Printables and more.
LearnSmart's other new program, the Pass Guarantee, was developed to follow up on the 30-Day Return Policy by ensuring the customer gets a product that works. "Sure, our products may be great quality," Gandee said. "But if you don't pass, then what good are they? The Pass Guarantee gives you confidence that our products will help you pass the exam you need to pass." According to the Pass Guarantee, if a LearnSmart customer fails an exam "LearnSmart will refund 100% of the money the customer paid to LearnSmart for training for that exam."
About LearnSmart
Located in Tampa, Florida, LearnSmart offers a comprehensive suite of training solutions and a full range of platform options to address the unique challenges facing individuals and businesses today. Whether on-site instructor-led courses, off-site bootcamps, online training or a blended offering, LearnSmart has the solutions and experience to meet the diverse training challenges facing organizations of all sizes across a broad range of industries.
Since 1997 LearnSmart has been a leading provider of IT, Soft Skills, Business, and Management training. The company provides flexible solutions for any training need and full-service custom course development solutions to ensure businesses provide the precise training required by their workforce. LearnSmart believes that flexibility and mobility are key, so LearnSmart courses are developed to be fully compatible with the latest mobile technology including Apple, Blackberry, Windows Phone, Android and more. For organizations working within the DoD marketplace, LearnSmart offers solutions that can be delivered online or in secure, behind-the-firewall packages to ensure directive 8570.1 compliance. From advanced technology and software training to office productivity, business management, and professional development courses, LearnSmart provides the training solutions that are crucial to an organization’s future success. Terms and conditions apply to LearnSmart's 30-Day Return Policy and Pass Guarantee. Full details about these programs can be found by visiting www.learnsmartsystems.com or calling LearnSmart at 1-800-418-6789.
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