PMP® PDU Training
Registered Education Provider (R.E.P. 3577) 100+ PDU Credits Certificate of Mastery/Completion 24/7 Online Access
- 65 Courses
- 100+ PDU Credits
- 12 Month Access
- Printable Materials
- On-Demand Access
WHAT YOU'LL LEARN
LearnSmart has been reviewed and approved as a provider of project management training by the Project Management Institute (PMI). This bundle contains training you will need to obtain the PDUs required to renew your PMP certification based on PMI's Talent Triangle. This training will allow you to earn the PDUs needed to report to PMI and maintain your PMP® Certification.
Knowledge areas include:
- Integration Management
- Scope Management
- Time Management
- HR Management
- Communications Management
- Risk Management
ADA Compliance in Business
The Americans with Disabilities Act of 1990 brought with it a complex set of challenges that face employers who wish to avoid discrimination against the disabled in the workplace. This course provides a clear understanding of management's roles and responsibilities under the ADA, detailing standards set by the law. Students will learn the correct procedures for interviewing and evaluating job candidates to avoid discrimination, as well as the procedures for accommodating - and ensuring a safe, discrimination-free environment for - employees with disabilities.
Advanced Management Skills
In LearnSmart's Advanced Management Skills Video Training, you'll learn how to become a more confident manager. By taking this course, you will learn the qualities of a healthy, effective team and the techniques that will help you manage that team. Beyond that, you'll learn the advanced management skills of communication, leadership, and motivation -- skills that very few people in the business world truly understand.
Agile: Adaptive Planning and Design
This course focuses on the process of managing potential threats and other forms of risks throughout the agile project’s lifecycle. We cover how to test and validate in order to gather information to improve and adapt the processes of agile project management. We continue talking about the power of adaptive planning in agile projects and discuss how to optimize value delivery by selecting and tailoring the team’s processes based on experiences and project feedback.
Agile: Communication in Projects
There are many challenges and potential pitfalls of communication throughout the duration of a project. Communication is absolutely critical to any team activity, and agile project management is a team activity. The success and failure of an agile project can certainly rest on the proper or improper use of communication. This course covers the many aspects of communication in an agile project. The general goals of this course are being aware of the various modes of communication, the importance of communication in an agile project, and how to best apply the appropriate tools and techniques surrounding communication to best support your project.
Agile: Continual Improvement
No agile project is perfect. No person on an agile team is perfect. There is always room for improvement and growth. This course is about the constant striving for improvement. In this course, we explore the various methods and concepts surrounding the need and ability to continually improve an agile project, ourselves, our teams, our culture, our organization, our agile project management, and other areas, whether directly or indirectly.
Estimating the work, effort, and time activities will take during a project is a very challenging exercise. However, it’s also a very important and crucial piece to any project management. How estimation works in agile projects is slightly different than in traditional projects or daily operations. The circumstances and variables are more varied in agile projects than in traditional project needs. This course aims to explore those differences, the strategies at play in agile estimation, and the various tools and techniques any agile practitioner — whether that be an agile project manager, agile coach, ScrumMaster, or agile development team member — should be aware of.
Agile: Managing Projects
A good agile project manager should be knowledgeable about the various tools and techniques of the agile project management trade. They should also be versatile enough to know when to apply the documented tools and techniques in their literal or highly structured manners and when to bend or accommodate them to the requests of the agile team. This course is aimed for those who may be taking on the role of agile project manager, agile coach, agile practitioner, agile mentor, or ScrumMaster. We discuss the basics of each type of agile manager, their similarities and differences, how to use the tools and techniques available, and what role agile management has in an agile project.
Agile: Manifesto Principles 1 - 6
Since the Agile Manifesto serves as the guiding principle of the entire agile project management collective, it also holds a prominent part in the Project Management Institute-Agile Certified Practitioner exam. In this course, we will explore the first six principles of the manifesto in depth.
Agile: Manifesto Principles 7-12
At the root of the modern structure of agile project management is the Agile Manifesto, and it should be used as a guide to the philosophy of the agile project management approach. This course focuses on the last six agile principles as well as the Declaration of Interdependence.
Agile: Other Agile Methods
In this course, we explore some of the lesser known agile project management approaches beyond the popular ones of scrum and extreme programming. Their lack in popularity right now does not mean they will always be lesser known. They may become the “go to” approach in the future if certain industries or subsets of the agile community adopt them more fully and evangelize their exalts.
Agile: Planning Agile Projects
Planning in agile projects differs from waterfall projects or other more traditional projects in the aspect of adapting to the needs and expectations of the stakeholders and the product development in a flexible manner. This encourages changes and course corrections as often as necessary, and makes planning essential to a project’s success. This course examines how to best plan an agile project, the differences between the various levels of project planning, and useful tools to aid in the planning.
Agile: Prioritization and Risk Management in Agile Project Management
Agile projects are selected based on certain aspects and considerations. Prioritization and planning is where most of the effort and time is spent in agile project management. This course delves deeper into prioritization and risk management in agile project management. We expand on the prioritization of the features and functions of our selected projects, building out our product’s vision and business case for development, and laying the foundation for our product’s plan of fulfillment. Also, greater detail and care is spent on the tools, techniques, and other concepts surrounding the planning at all the various levels of an agile project.
Agile: Problem Detection, Metrics, and Resolution
There are always going to be problems in agile projects. Some will be major and some will be incredibly minor. Being able to detect, forecast, and address the problems — especially any small problems before they become big — is key to successful agile project management and practice. In this course, we concentrate on the needs and methods around the detection of problems, errors, issues, and other things deemed outside our acceptable realm of control. We also examine a few of the common tools, measurements, techniques, and other diagnostics that support the team’s efforts to detect and resolve problems within the project.
Agile: Quality and Earned Value Management
Agile project quality is a discipline that is built in and incorporated in all that is done — from considering, to planning, to executing, to testing, to delivering, and every minute in between. Quality is a mindset and a practice throughout the agile project lifecycle. In this course, we concentrate on agile project quality and the role it plays in the gains or value. As we talk about the standards and the expected levels of quality of the products, we discuss the skills needed in order to measure quality.
Agile: Scrum and XP Methods
This course is about the agile methods and frameworks of Scrum and Extreme Programming. These are, arguably, the two most well known of the agile project management methodologies. In this course, we cover the basics, principles, and practices of both methods.
Agile: Soft Skills and Leadership
An agile project manager ensures the project and its components can run. He or she ensures that everything that is needed is taken care of and puts the agile project management framework and processes in place. In essence, a project manager leads by example. In this course, we explore how a good agile project manager utilizes soft skills and leadership in order to inspire team members, keep the lines of communication open, and deliver an excellent product.
Agile: Stakeholder Engagement
Project stakeholders are all those affected by the project, not just those who fund the project or those we are building the project for. The product owner is a stakeholder, but he or she is not the one using the product. A bigger set of stakeholders are the end users. Even beyond that, there are many other project stakeholders. This course covers who the stakeholders are, how to consider their needs as the project progresses, and several tools and techniques that help in incorporating the stakeholder’s needs and wants.
Agile: Team Formation and Boosting Team Performance
There is a lot to learn and be aware of when working with agile project teams. Agile project team formation and empowerment requires setting up self-organizing and self-empowered groups of skilled and supported individuals. This course focuses on how teams are most effectively formed, how they are supported, and how those teams can more effectively work together and be continuously successful.
Agile: Traditional vs. Agile Project Management
The idea of performing project management work in an agile way did not magically appear in the last couple of years. But, what is an agile project management? This course examines what it is and the difference between agile and traditional project management.
Agile: Value Driven Development
To select the best project to work on, you must assess what is to be gained from its efforts and at what costs. Benefits are best placed in the perspective of the customer or business value. This course covers value-driven development. In this, we discuss how to determine the amount of time and effort to spend on a project. It also discusses how to determine when to expend time and resources on any one or more features, functions, procedures, parts, and/or elements of that project over others. This course makes clear what the value is and how utilizing agile project management approaches can deliver to that value.
Appraising performance is a continuous process, one that should bring out the best in both a manager and his/her employees. When handled properly and effectively, it can encourage – even inspire – people to strive toward personal growth and improvement. LearnSmart's Performance Appraisal course deals with planning – developing a performance plan that includes realistic, meaningful performance goals – and the unique role of the manager in today's workplace, where telecommunication fosters relationships with employees you never see. Specific topics include performance goals, motivational techniques, and systematic performance assessment.
Basics of Leadership: 01-Leadership Challenges
Leaders in the 21st century must accommodate themselves to today’s rapidly evolving marketplace. Leadership Challenges will teach you about the characteristics of 21st century organizations. You will become familiar with current trends as they apply to business, and gain a better understanding of changing employee expectations and motivations in the workplace. This is the first course in a series of six courses on 21st century leadership.
Basics of Leadership: 02-Changes in Corporate Culture
A company’s organizational structure has a significant impact on how well a company performs and how well its employees work together to achieve common goals. In this course, you will learn the characteristics of a healthy organizational culture. You will gain insight into understanding workplace behaviors and learn how to direct cultural change. This course will provide you with ideas on how to shape healthy organizations and the insight needed to lead cultural change in your organization. Changes in Corporate Culture is course number two in a series on 21st century leadership.
Basics of Leadership: 03-Keeping Employees Energized
Employees who are excited about being at work each day tend to be more conscientious, yield higher quality work, have more momentum, and are less likely to allow themselves to become distracted. In this course, you will learn about the right ways to energize employees. You will gain insight on how to effectively communicate with and empathize with employees. You will better understand how to build morale in the workplace and how to stimulate creativity and capitalize on employee energy. This course is part of a six-course series on 21st century leadership. This is course 3.
Basics of Leadership: 04-Knowledge Management
Knowledge is the most valuable asset most companies possess. Knowledge fuels innovation and represents a strong competitive advantage. Therefore, how companies manage their knowledge directly affects their productivity and capacity to compete. Knowledge Management looks at three different management styles and provides insight into how knowledge workers in the 21st century play an important role in today’s workplace and how companies grow their intellectual capital. This is the fourth course in a six-course series on 21st century leadership.
Basics of Leadership: 05-Elements of Change in Business
Pushing for change can result in a more competitive organization. But change does not guarantee success and involves risk and cost. However, not doing anything can be risky and costly too. Elements of Change addresses the importance of change and why it’s essential to speak up when you see something that can be done better or handled differently. This course will allow you to look at your organization with new perspective and contemplate how it can become more competitive and grow in the marketplace. This is the fifth course in a series of courses dedicated to taking a closer look at successful 21st century leadership.
Basics of Leadership: 06-Leadership Dynamics
Leadership Dynamics will introduce you to some of the common misperceptions about leadership. You will review the fundamental qualities of a great leader and learn how you can develop your own leadership style. You will learn the value of building strong relationships with bosses and co-workers, the power of influence, how to shape corporate culture, and how to build great teams. This is the final course of the Front Line Leadership series.
Better Business Writing
Good business writing is imperative to achieving success, no matter what business you're in. Effective communication will help you grow more confident in your ability to express yourself clearly. This course deals with the importance of being able to express yourself clearly through the written word. It also explores the fundamentals of grammar, the importance of finding and defining your personal style, and how to improve upon it as you grow in the business world.
Business Communication Fundamentals
In the business world, effective communication is an essential part of getting things done – specifically, getting things done right, the first time. Memos, letters, presentations and meetings are the means by which we communicate. This course deals with how to develop them – what to include and what not to include – for that's what dictates how well we communicate.
Business Execution: 01-Execution Strategies
Business execution is about taking ideas and turning them into reality. But to do that, you need to adopt a culture of execution. Execution Strategies introduces you to the hallmarks of an execution culture, and teaches you how to develop one in your organization. You’ll learn about the importance of accountability; how to handle change; how to align the right talent with your goals; and, once you are aligned in executing your strategy, how to stay on track until you get where you want to go.
Business Execution: 02-Inspiring Workplace Excellence
When you have the foundation for a business execution culture in place, it takes constant vigilance to keep the momentum going, keep employees energized, and make sure your key people are the right ones to maintain the culture and maximize output. Inspiring Workplace Excellence deals with the importance of keeping employees energized by keeping them empowered. When you maintain positive energy, it helps create a work environment that inspires employees.
Business Execution: 03-Turning Ideas into Actions
There are concrete steps you can take to create a culture that will assist, rather than impede, the execution of ideas and strategies. Turning Ideas into Actions will show you how successful organizations establish a business execution culture. In addition, you will see how to avoid wrong questions, inflated numbers, unrealistic projections, and outrageous “stretch goals” that set departments up for failure.
Coaching with Confidence
LearnSmart's Coaching with Confidence video training course teaches the importance of communication, leadership, and a way of thinking that others feel compelled to follow. Students will learn that it's not what coaches are, but what coaches do that has the most value. Coaching with Confidence contains all the essentials that people need to be the best coaches they can be – for themselves, and for their teams.
LearnSmart's Video Training Course for Effective Delegation was developed to teach people that delegation is more than just clearing off your desk by assigning tasks to others. Not only does delegation entail teaching others the skills necessary to accomplish certain tasks, but it also serves as an opportunity to foster employees in their career training. The course shows the importance of delegating not just tasks, but also the authority necessary to complete them.
Effective Presentation Skills
In LearnSmart's Effective Presentations video training, you will learn how to clearly convey your intended message, while overcoming fear and anxiety. You are provided with an essential overview to successful public speaking. This training highlights the skills needed to make presentations, and the necessary changes involved in presentations to blend personality with clear communication. The video will focus on the following topics: dealing with fears and anxieties, elements of a presentation, nonverbal communication, and how to prepare for a presentation.
Email has long since replaced postal "snail" mail as the preferred method of communication, and this course provides the complete training you'll need to become an expert on the proper usage and terminology that goes along with personal and professional email communication.
Facilitating Meetings and Groups
LearnSmart's Facilitating Meetings and Groups video training course demonstrates the extensive range of skills and tools needed to organize meetings that are both productive and time efficient. Through this course, viewers learn how to take charge, how to lead, and how to move groups towards their goals.
Fundamentals of Business Crisis Management
In LearnSmart's Business Crisis Management Video Training, you'll learn the steps to take before, during and after a crisis, which will help determine your company's outlook once the storm has passed. In addition, you'll learn the tools for anticipating business crises, and processes for developing crisis management capabilities -- particularly, how to develop a crisis management plan.
IT Pro to Manager: 01-Managing the Development of Technical Professionals
In LearnSmart's Managing the Development for Technical Professionals video training, technical professionals will learn the skills to survive and thrive in the workplace. Students will also gain a better understanding of what it takes to develop organizational skills, such as time management, performance management, and stress management.
IT Pro to Manager: 02-Successful Communication and Process Management Skills
In LearnSmart's Successful Communication and Process Management Skills video training, new and future managers will gain a clear understand of just how important clear lines of communication are -- with both employees and superiors. In addition, students will see how easy it can be to become overwhelmed, with so much to do in what never seems like enough time. By concentrating on effective time management, these individuals can avoid much of the stress and pressure that comes with a new position.
IT Pro to Manager: 03-Developing Leadership and Transitioning into Management
In LearnSmart's Developing Leadership and Transitioning into Management video training, you will learn that management isn't always so much about leading, as it is about pointing the way. It is your duty to point the way by instructing, giving feedback and sharing your experience. This course looks at leadership roles, styles and behaviors, showing how to build the strengths of your team and overcome personality differences, as well as conflict.
Making Humor Work at Work
Being able to laugh and have fun in the workplace is a benefit to employees, their supervisors, and their companies. In addition to being just plain old fun, laughter is good for business. Studies show that employees who love to laugh are more creative and more productive. They make better decisions. And they get along better with their co-workers. LearnSmart's Making Humor Work at Work video training course shows workers how to problem-solve, defuse resistance to change, disarm anger, and improve and increase memory through the effective use of humor on the job.
Management 101: 01-Introduction to Management
You will learn about the different responsibilities you have as a manager – such as project manager, coach, and leader – and the duties you'll have to perform. To be successful, you'll have to establish your authority and make good decisions by following the seven step decision-making process. Discover how to schedule time for personal development, and to analyze tasks you and your team must complete using the important/urgent matrix. Additionally, you'll also consider how your employees learn, and consider how to respond to drivers and resistors to change. Overall, you will be better equipped as a new manager.
Management 101: 02-Leading and Communicating as a Manager
Aside from adapting to a new role with increased responsibilities, new managers must learn to be leaders and explore how to communicate effectively with employees, fellow managers, and senior executives. To train in these areas, you will learn the five primary leadership roles that managers serve in business. Then, you'll go through discussions about leading teams concentrating on how to lead them, about how to know when your team is being effective, and about the different stages of team development. Next, you'll look at effective delegation. You'll also examine Maslow's hierarchy and consider how that relates to an individual's performance and behavior. Finally, you'll study how communication works and principles for chairing a meeting.
Management 101: 03-Making an Impact as a Manager
Making an Impact as a Manager is designed to help new managers lead their employees and companies on to bigger and better things. Understand corporate strategy and identify exactly what it does; and find explanations on how to use a SWOT analysis to shape the company's culture. You will discover the importance of doing a STEP analysis to provide a framework for addressing obstacles, as well as go through discussions on the ways to improve operations and the three E's to examine performance. You'll also learn about different methods of conflict resolution, and when to use them. Additionally, you'll walk through the three-step process of a control loop and how to meet the needs of various. Finally, you'll gain 10 tips for improving employee commitment, empowerment, and retention to formulate an excellent team through which you can increase efficiency and impact.
Management 101: 04-Taking Control as a Manager
Taking Control as a Manager is designed to help new managers understand how to relate to fellow managers and other employees and how to deal with the pressures that come with the position. You will look at the seven aspects of management to invest in and different things you can do as a new manager to help win your team over; discuss performance management and using budget as a tool of control; go through the steps you can take to help employees overcome their insecurities and feel more comfortable on the job; and understand the common causes of managerial stress and strategies to overcome them. You will also learn the best practices to maintain control of your department.
Managing Contractors and Temporary Employees
In LearnSmart's Managing Contractors and Temporary Employees Video Training, you'll learn how contractors and temps -- a common part of today's business landscape -- offer managers a variety of unique solutions, but also an assortment of unique challenges and questions. Knowing how to incorporate these dedicated professionals into your strategic plan can go a long way toward maximizing their effectiveness, and that of your department.
Managing Technical Professionals
In LearnSmart's Managing Technical Professionals video training, managers are given a thorough overview of how to effectively lead technical professionals. You will cover material on the high-tech business environment to how to establish and maintain credibility. You will find discussions on how to keep technical professionals motivated. And how, when inspired, these dedicated individuals will help support a company’s strategic objectives. But to do this, they need assistance from managers in identifying their career goals. Overall, you’ll learn how to assist your organization – and the technical professionals you manage – in reaching and exceeding their goals.
Mentoring that Matters
Mentoring has been shown to help improve performance, enhance confidence, add motivation and perspective, and foster problem-solving skills, giving employees an overall boost in their standing within the company. LearnSmart's "Mentoring that Matters" course teaches managers, supervisors, and team leaders how to start a mentoring relationship, the benefits to both mentor and “mentee,” problem-solving, and challenges.
Multigeneration Management: 01-Workforce Generations
At no other time in U.S. history has the workforce been as generationally diverse as it is currently, comprising four distinct age demographics across numerous ethnic and racial lines — the Silent Generation, Baby Boomers, Generation X, and Generation Next. Workforce Generations will teach you about generational behavior in the workplace and how you can leverage the talents and skills of all four generational workforces to boost the motivation, morale, and job performance of everyone in your organization. Additionally, this course is the first course in the Workforce Generations series dedicated to understanding each generation represented in the workplace.
Multigeneration Management: 02-Leading Silents and Boomers
For today’s managers, it is essential to understand the unique needs and work habits of the companies’ elder statesmen – the Silent Generation and baby boomers. In this course, you will look at the characteristics of, historical impacts on, and learning styles of both the Silent Generation and baby boomers. You will learn how best to interact with these generations as a means of developing business relationships, the importance of integrating older generations with other employees, and what the future may hold for these knowledgeable and vital contributors to America’s workforce. You will focus on the generational mix between the Silent Generation and the Baby Boomer Generation, as well as the attributes and attitudes that each generation brings into the workplace. This is the second course of the Workforce Generation series, which contains courses dedicated to understanding each generation’s different behaviors, attitudes, and priorities.
Multigeneration Management: 03-Multi-Generational Leadership (GenX and Next)
Now that virtually every business has “gone digital,” we are even more reliant upon those who grew up with the technology, and can use it to do more – better and faster than we ever thought imaginable. In this course, you will see how best to work with Generations X and Next, to establish a workplace environment that is conducive to bringing out the best that they have to offer. In many ways, you have access to tomorrow’s experts today, and that is an opportunity that should not go to waste. This is course 3 in the Workforce Generations series.
Multigeneration Management: 04-Cross-Generational Teams
Cross-generational teams, or those made up of members of different generations, have a unique set of benefits and challenges. Ultimately, as the manager, it is up to you to help ensure that team members are able to work together effectively. In Cross-Generational Teams, you will learn that the characteristics of cross-generational teams parallel the attributes and attitudes of their individual team members: the Silents, Baby Boomers, Gen Xers, and Gen Nexters. In the Workforce Generations series dedicated to understanding each generation’s different behaviors, attitudes, and priorities; this is the fourth course.
Multigeneration Management: 05-Developing Generations
When you understand the basic distinctions of the workforce generations comprising your employed staff, you can begin reaping the benefits by putting that knowledge to good use. It only takes a little conscientious effort to bridge generational gaps before you start experiencing positive results. Developing Generations will show you the benefits of understanding and appreciating the generational mix, as well as the attributes and attitudes that each generation brings into the workplace. In the Workforce Generations series dedicated to understanding each generation’s different behaviors, attitudes, and priorities; this is the final course.
Negativity in the Workplace
In LearnSmart's Negativity in the Workplace Video Training, you'll learn how negativity serves as an enormous obstacle toward a team's success -- and how this feeling manifests itself in your employees' actions and attitudes. As a supervisor, it is up to you to help prevent negativity from spreading. By dealing with it head-on, and not waiting until it becomes a bigger problem, you put yourself in a better position to avoid a potentially devastating outcome.
Performance Management: 01-Preventing Performance Problems
The most effective method for managing performance problems is preventing them. As a manager, it’s important that you have the knowledge and tools used to prevent performance problems. To start out you’ll concentrate on how to successfully hire people that will contribute to your organization’s skill set. Another preventative measure covered is how to establish performance expectations. Communication is a key tool to effectively set performance expectations. You’ll also spend time learning about the best ways to give performance feedback. All in all, the topics covered will help you take a closer look at the dynamics of the employee-manager relationship, and gain insight on different ways to avoid performance problems in your staff. Begin your training with the first course of the Problem Performance Management series.
Performance Management: 02-Identifying Performance Problems and Causes
Regardless of how effective you are in establishing practices that prevent performance problems, you will at some point run into performance problems. Performance problems will happen. The best response is to immediately take corrective action before the problem escalates. Learn about the different types of performance problems and their causes. Then you will discover the difference between conduct problems and performance problems. Because they are different in nature, the same techniques are not applied to handle conduct problems as those that are used to resolve performance problems. You’ll also explore the role that personality plays in performance problems. You’ll be able to tackle performance problems head on using the knowledge accumulated here. This is the second course in the Problem Performance Management series.
Performance Management: 03-Feedback and Counseling
The most important tool a supervisor can use in addressing performance problems is feedback and counseling. Counseling can be used to get to the root of why employees are unable to meet performance expectations. Another tool that will assist you is a Performance Improvement Plan. Learn how to use these tools to effectively address performance problems and improve workplace performance. You will also go through presentations that will help you hone your managerial, supervisory, coaching, and teaching techniques. You will also concentrate on how to isolate and address problems that are exclusive to individual tasks, sets of tasks, and individuals. Each of these topics makes up the third course of the Problem Performance Management series.
Performance Management: 04-Effectively Disciplining Problem Performance
Delve into the final course of the Problem Performance Management series. Disciplining employees is the final phase in addressing performance issues. You will spend studying the elements of an effective disciplinary policy, the role of warnings, and steps taken to formally discipline an employee. You’ll also look at the impact of mishandling discipline, particularly the implications it has on the employee-manager relationship. After taking disciplinary action, there are additional options to consider as manager including termination, Discipline Without Punishment, and performance change.
Rewarding Peak Performers
Successful companies are built upon good ideas, and the people who turn those ideas into products and processes. In order for those companies to remain successful, they must make sure that they retain the people who helped them rise to the top of their industry. Rewarding Peak Performers gives managers the tools they need to not only keep their own talented people, but to reach out and find others who can add to the business’s bottom line.
One of the more valuable skills to have in life and in business is the ability to negotiate effectively. After all, a successful negotiator can generate valuable returns and preserve relationships in the process. In Successful Negotiation, you’ll get a comprehensive overview of how to be an effective negotiator. You’ll learn that negotiation is not all about “defeating” your competitors, but rather that negotiation is about reaching a mutually beneficial solution that keeps everyone happy. This course contains all the essentials you need to become the best negotiator you can be – in both your professional and personal life.
Designed specifically for managers to teach them how to handle those potentially awkward times when it becomes necessary to “pink slip” someone. More importantly, managers are provided with a number of helpful suggestions for meting out employee discipline. When the process is followed, it gives the employee multiple opportunities to stop or correct the improper behavior that would otherwise lead to termination – and that way, everybody wins. If termination is inevitable, managers need to understand the legal concepts and terminology connected with termination to apply actions that will lead to rightful termination. Study all the ins and outs to successfully terminate an employee.
The Change Process
In LearnSmart's Change Process video training you will learn about where meaningful organizational change begins, as well as the important role that employees and managerial staff play in the success of the transition process. In this course you'll learn about the various behavioral styles that influence the planning and progression of change: thinking, social, personal and more. You will also learn how to control, manage and integrate healthy change initiatives with minimal conflict through empathy, listening skills and celebrating short-term successes.This course will further provide you with strategies on defining job roles, setting performance standards, gathering feedback and building teamwork. With the information, learning tools and management approaches offered here, you will recognize that change should not be a stumbling block for employee relations, but an invitation to bring out the best in their forward thinking and yours.
Understanding Business Ethics
In LearnSmart Business Ethics LearnSmart Video Training you'll learn the important principles of ethics as they relate to your business and professional environment. Understanding and practicing ethical behavior plays a critical role in your professional career. Your ethical reputation is important because it sets the tone for how your actions are perceived by colleagues, customers and clients. Ethical behavior can make the difference when you or your company are in line for a new contract or business opportunity. Perhaps more importantly, there are often very strict laws and rules of conduct established by the authorities that you're obligated to follow. When you fail to meet these laws, the consequences can be severe both for you and your employer or company.
Top QualityLearnsmart experience was outstanding. The course and videos are top quality and easy to follow. It has everything you need to pass your PMP exam which I am sure is what buyers would be concerned with. So far everything has flowed smoothly. Buy with confidence from Learnsmart Systems.
Passed First TimeIt was great ! I passed my PMP the first time!
Great DealGoing through the project management course for a second time, this was a great deal, and I wish I had started the course much sooner than I did. If you take the project management course, it is difficult, and it is worthwhile. It will take me 2 iterations to absorb properly. Each run through requires 40 hours.
Very HelpfulI am working on Project Management certification and find the courses on LearnSmart (12-month access to a project management professional certification course ) has been very helpful in helping me to obtain PDU's that I need to be certified. I am impressed on how easy it is to use. Thank you for a great option for those like me to move ahead and a great refresher course too!
In-DepthI've learned so much through the LearnSmart training program. It reinforces the concepts in the PMBOK guide and explains everything in-depth!
Tonya Hall Grubbs
Offer So MuchVery easy to use and a great value!!! I signed up for the PMP courses but quickly realized they offer so much more! GREAT
Easy to UseI love LearnSmart Systems! I am into the second module of the PMP course and have already learned a great deal about Project Management. The system is easy to use and works well across multiple browsers.
PMP® PDU Training
Role and Key Task:
A project manager oversees designated projects for the company. The position requires planning and developing strategy, including defining the goals and timeline for the project(s) they supervise. The project manager coordinates, documents, and assigns tasks for the project team and provide the team with direction and support. Managing the budget, timeline, and resources for the project are also required. The project manager monitors problems, provides solutions, and implements changes as necessary to ensure the project timeline is followed. He or she also regularly reports the progress to the stakeholders. A project manager may report to a senior project manager.
The position requires strong communication, organizational, problem-solving skills as well as strong leadership ability. This position typically requires field work in overseeing projects, and the position typically takes place in an office setting during normal business hours.
Essential Functions and Goals:
- Manage and communicate ongoing changes in tasks, goals, or performance.
- Participate in client meetings, contract finalization, and development of requirements and specifications.
- Manage project budget to reach revenue, cost, and profit targets.
- Assign resources to projects and project objectives and monitor progress.
- Develop project plans and facilitate resolution of all issues to reach project goals.
The PMP can provide a significant advantage when it comes to salary and earning potential. Among survey respondents to PMI’s Earning Power Salary Survey, those with a PMP certification garner a higher salary (20% higher on average) than those without a PMP certification.
Director of Project Management
Role and Key Task:
Project management directors lead a project delivery team comprising project management professionals. They manage a project's scope, budget, and schedule to ensure the project meets the organization's needs. Project management directors typically work closely with head of development and systems analysis to ensure organizational cohesiveness. They also implement staffing strategies and develop collaborative relationships across the company. They are accountable for the health and performance of existing production and business demands.
Project management directors must identify any changes in forecast process accuracy, as well as balance resources for producing or delivering project deliverables. They are responsible for communicating and defining the team’s objectives, as well as eliminating any productivity barriers. They plan and coordinate human resource management and among internal stakeholders to assess satisfaction and cooperation. As project management directors, they must assess their team's skills and train where necessary. They have a role in recruitment and making decisions on employee compensation. Most project management directors work in an office setting during regular business hours, but may be required to work long hours based on project needs and deadlines.
Essential Functions and Goals:
- Evaluate and improve systems and processes to effectively meet project requirements and profitability goals.
- Develop and oversee project management and schedule goals, procurement and contractual requirements, personnel assignments and capacity planning.
- Review overall contractual requirements for projects and specific process design methodology for individual projects.
Role and Key Task:
Generally speaking, product managers are in charge of supervising the production aspects of a given product or products. They are responsible for reaching product goals while following strict safety standards. In addition, they must have leadership skills to solve problems, guide their team and motivate their workers. They will also often train current and new production workers regarding rules and using certain technology and equipment. They also may manage expenses according to their area of responsibility and create performance reports on a regular basis. Product managers can also oversee product line budgets and make important financial decisions. They generally report their performance to the product director of their organization. They can also develop sales strategies, training materials and develop effective product plans in order to increase overall sales. They cooperate with other departments in their organization to achieve common company objectives.
Essential Functions and Goals:
- Determine the demand for products and services offered by a firm and its competitors.
- Oversee product development and monitor trends that indicate the need for new products and services.
- Develop pricing strategies to maximize the firm's profits and market share.
Agile development methodologies have had a dramatic impact on how products are planned and how development projects are run and program management responsibilities are creeping into the space.
Where can I go to get more information about the Project Management Professional (PMP)® Certification?
Visit the Project Management Institute website for more information:
Is LearnSmart a REP (Registered Education Provider)?
Yes! LearnSmart is recognized by PMI as a Registered Education Provider (REP), Provider R.E.P ID 3577. All courses on this site are developed and provided exclusively by LearnSmart.
What type of training is this?
This Project Management exam training bundle is self-paced providing you with the greatest convenience and flexibility to learn on your schedule and at your pace.
What is a PDU?
PDU stands for Professional Development Unit. PDUs are required by PMI to earn as well as maintain your PMP® certification beyond the initial 3 year expiration date. LearnSmart's exam training package provides you with the required PDUs to both earn and maintain your PMP® certification.
Are these PDUs valid for certification renewal?
Yes they are.
How do I obtain my PDUs after completing a class?
- Step 1. Go to the PMI® website and create an account at http://www.pmi.org/
- Step 2. Apply for your required PMP® certification by going to https://certification.pmi.org/
- Step 3. Fill out the form to schedule your certification exam After completing your PMP® certification exam you can now apply for PDUs
- Step 4. Login to your PMI® account
- Step 5. Under the Certification tab, click Maintain your certification. Earn and report PDUs
- Step 6. Click the Report PDUs button
- Step 7. Click Report professional development units (PDUs) on the left menu
- Step 8. Select Category A from the dropdown, select your activity and click next
- Step 9. Enter the provider number 3577 and click search
- Step 10. Select your activity
- Step 11. Enter the dates you completed the activity and click next
- Step 12. Verify your PDU numbers and click next
- Step 13. Read and agree to the terms and click submit
With which courses can I obtain PDU's and how many PDU's are they worth?
Course Name PDUs Project Change Control and Closure 1.50 Requirements and Defining Scope 1.75 Monitor and Control Project Scope 1.50 Defining and Sequencing Project Activities 1.50 Estimating Activity Resources and Durations 1.25 Developing and Controlling the Project Schedule 1.5 Estimating & Budgeting Project Cost 2.25 Controlling Costs 1.25 Project Quality Planning 1.75 Quality Assurance and Cost Control 2.00 Planning Projects for Human Resources 1.5 Managing Projects for Human Resources 1.25 Stakeholders and the Communication Management Plan 1.50 Processes for Managing Project Communications 2.00 Risk Management Planning 1.50 Identifying Project Risks 1.75 Performing Risk Analysis 2.00 Risk Response Monitor and Control 1.25 Planning Procurement for Your Project 1.50 Managing Procurement During Your Project 1.50 Stakeholder Identification and Planning 1.00 Planning Stakeholder Engagement and Management 1.00 Course Name PDUs Appraising Performance 3.50 Business Communication Fundamentals 1.50 Better Business Writing 1.25 Coaching with Confidence 5.00 Effective Presentation Skills 1.00 Effective Delegation 3.00 Email Etiquette 2.50 Facilitating Meetings and Groups 7.00 Frontline Leadership 3.50 Making Humor Work at Work 1.00 Mentoring that Matters 5.00 Negativity in the Workplace 3.00 Successful Negotiation 1.00 The Change Process 2.50 Understanding Business Ethics 2.00 Successful Hiring 1.25 Successful Termination 1.25 Advanced Management Skills 5.00 Introduction to Management 1.00 Leading and Communicating as a Manager 1.00 Making an Impact as a Manager 1.00 Taking Control as a Manager 1.00 Workforce Generations 2.50